The Real Cost Of Data Loss From Dropped MacBooks

The Real Cost Of Data Loss From Dropped MacBooks

Accidents are going to happen no matter how careful employees might be. A simple wet spot on the floor might make someone slip and send their MacBook crashing to the floor with them.

However, it’s not just the MacBook that’s at risk. It’s all the data stored on it. When it comes down to it, that lost data might just cost you more than the MacBook itself.

It’s important to protect against physical threats, such as drops, just as much as cyber threats. By protecting against both, you save your business time and money.

Backups Aren’t Always Enough

If you have a backup strategy in place, that’s wonderful! However, one survey found 32% of IT admins don’t perform daily backups. The same percentage also don’t test backups to ensure they work.

Even with a strategy in place, it may not be enough to protect the data stored on employees’ MacBooks. For instance, if a MacBook is only backed up weekly, vital data from a major project could be lost if the MacBook is dropped two days before the regular weekly backup.

As with MacBooks, hardware on backup servers can fail too. In fact, 99% of IT admins have had to deal with data loss due to hardware failures. With a heavier reliance on digital files, data loss issues have increased by over 400% between 2014 and 2016. This means more protective measures are necessary, such as protective MacBook cases.

Replacing The Irreplaceable

Once a MacBook is dropped and you can’t access the data from the damaged hard drive, what’s next? Suddenly, you’re left to try and replace the irreplaceable. This costs everyone involved valuable time. From trying to get back in contact with customers to scrolling through backups for as many files as possible, your business wastes hours.

Naturally, the first step might be to buy some sort of file recovery software. However, none of these products have a 100% file recovery guarantee. What’s recovered might not be what you need most. The same holds true with file recovery services, which will cost you much more.

BestBuy’s Geek Squad prices are about the average for data recovery services. After an initial $49.99 consultation, you’re faced with different tiers depending on how difficult the recovery should be. These prices range from $200 to $1,450. While these prices might well be worth getting your data back, you’re still going to experiencing downtime while the recovery takes place. Once again, there are no guarantees you’ll get back the files you need most.

However, protective MacBook cases like the Hexpact are specifically designed to prevent impacts from damaging the hard drive. This eliminates the cost of recovering data and lost time.

No Warranty Coverage

Apple’s warranty does not cover hard drives damaged outside of normal use. Drops, impacts and water damage are specifically excluded. Plus, if a third-party recovery service does damage the hard drive, it will not be covered by Apple either.

This means your warranty won’t cover data recovery services either. If you have extended coverage, you’ll still have to pay full price for a new hard drive if your drive is damaged due to a drop.

Problems Outside The Hard Drive

The MacBook Pro introduced a new battle for data recovery by having a non-removable hard drive. However, Apple created a special tool for data recovery. Once again, there are no guarantees and if the data loss is due to a dropped MacBook, it’s still not covered under warranty.

The 2018 MacBook Pro introduced a new obstacle. Without the necessary port to recover data with Apple’s tool, if the logic board fails, data may still be lost forever. Even if the hard drive isn’t damaged, damage to the logic board, which may happen during a fall, could be enough to take away irreplaceable business data.

The cost of data loss is too high. You spend over a $1,000 per dropped MacBook and still not get back everything. See how Hexpact cases help prevent data loss by stopping damage from drops.

Image: Jonathan Farber