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FAQs

Can I request product samples before placing a bulk order?

Yes. Schools and resellers can request samples to test product fit, durability, and classroom usability before making a larger purchase. Sample availability depends on the product model and current inventory.

Do you offer bulk order pricing for schools and resellers?

Yes. We offer volume-based pricing for schools, districts, government agencies, and authorized resellers. Pricing may vary based on product type, quantity, customization requirements, and delivery timeline. Please contact our sales team or submit a quote request for the most accurate pricing.

How do I know which case or accessory fits my device?

Please provide the exact device brand, model number, screen size, and generation if available. Our team will help confirm compatibility before you order. For school deployments, we recommend confirming fit with a sample before large-volume purchasing.

Do you accept POs?

Yes. We accept purchase orders from qualified schools, districts, government agencies, and approved business accounts. We can also work through your preferred reseller or procurement partner when needed.

What products do you offer for schools and districts?

We provide device protection and classroom technology accessories, including Chromebook and laptop cases, iPad cases, MacBook cases, Surface cases, screen protectors, headsets, USB-C chargers, sleeves, backpacks, hubs, and related accessories.

Can you customize products with our school logo or colors?

Yes. We offer customization options such as school logos, district branding, color matching, and asset-management-friendly designs on selected products. Custom options depend on product type, quantity, and production timeline.

What is the lead time for orders?

Lead time depends on product availability, order quantity, and whether customization is required. In-stock products usually ship faster, while custom or large-volume orders may require additional production time. Our team will confirm the estimated delivery schedule before the order is finalized.

Do you work with resellers and procurement partners?

Yes. We work with education resellers, distributors, and procurement partners nationwide. Schools may purchase directly where applicable or through their preferred reseller. Resellers can contact us for pricing, product information, samples, and project support.

What warranty do you provide?

Warranty coverage varies by product category. iBenzer stands behind the quality of its products and supports customers with warranty assistance for eligible defects or product issues. Please contact our team with your order information and product details for review.

Do you offer Net Terms?

Yes. Net terms are available for qualified schools, districts, government agencies, and approved business accounts. Terms are subject to credit approval.

Do you support tax-exempt purchasing?

Yes. We support tax-exempt purchases for eligible schools and organizations. Please provide your tax-exempt certificate before placing the order.

How can I get support after purchase?

You can contact our sales or support team for product questions, compatibility checks, sample requests, order updates, warranty support, or reseller coordination. For school and district projects, we can also help with product recommendations based on your device model and deployment needs.